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Local & Hyperlocal Marketing Portfolio

Harley Street Implant Centre, London

Duration

8 Months

Situation

Increasing Qualified Implant Consultations in a 5 Mile Radius

Economics

Industry: Dental Implant Clinic
Average Treatment Value: £4,800
Primary Conversion: Booked Implant Consultation

Immediate Performance Snapshot

Month 0 to Month 8 Tracking

Booked Consultations

+0%

27 to 52
Cost per Consult

-0%

£318 to £201
Qualified Rate

0%

Up from 41%
Review Rating

0.0

Up from 4.2
Implant Revenue per Month

+0%

£129,600 to £233,600

Measured via CRM, booking system, and Google Business Profile action data.

The Claim

We increased booked implant consultations by 94% and reduced cost per qualified consult by 37% within 8 months by engineering local intent capture and qualification control inside a 5 mile radius.

Diagnostic

The Local Problem

Implant dentistry is not about volume. It is about fit.

Harley Street Implant Centre was visible for broad dental searches:
  • "Dentist near me"
  • "Emergency dentist"
  • "Tooth pain"
But high-value implant searches were leaking to:
  • National chains
  • Review-dominant clinics
  • Clinics closer to transport hubs
Phase 01

Baseline Reality

  • Ranking for general dental queries
  • Low visibility for implant-specific commercial phrases
  • Review profile strong but stagnant
  • No structured geo-targeting beyond city name
  • No differentiation in local messaging
Phase 02

Constraint

  • Implant keywords are high CPC and highly competitive.
  • Consultation slots are limited.
  • Each booked consult must be qualified.
  • Wasted appointments mean lost revenue and chair time.
  • Scaling volume blindly would break operations.
The system had to increase:
  • Precision
  • Qualification
  • Local dominance for high-intent queries
Core Strategy

The Leverage Insight

Local high-ticket services win when:

  • Specialization is visible in Maps and search snippets
  • Reviews mention the exact service
  • Geo proximity signals align with commercial intent
  • Booking friction is reduced only for qualified users

Local visibility without specialization equals weak conversion.

The lever was to turn implant intent into a visible micro-category inside the radius.

Execution

Intervention Moves

  • Rebuilt Google Business Profile around implant specialization
  • Structured review prompts specifically referencing implant procedures
  • Created geo-optimized implant landing page with radius targeting
  • Implemented call tracking for implant-specific inquiries
  • Introduced pre-consult qualification questions in booking flow
  • Segmented search campaigns strictly to 5 mile high-income radius
  • Added before/after proof content integrated into local landing experience
  • Implemented 24-hour review response discipline

Proof Set

Google Maps Calls (Implant Queries)

118 246 (+108%)

Direction Requests

84 171 +103%

Qualified Consult Rate

41% 68%

Average Rating

4.2 4.7

Booked Consultations

27 52

Economics Translation

Assumptions clearly labeled: Average implant case value: £4,800 Close rate from qualified consult: 62%
Baseline monthly cases: 27 × 41% × 62% ≈ 7 cases
Month 8 cases: 52 × 68% × 62% ≈ 22 cases
Incremental cases per month: 15
Estimated Incremental Monthly Revenue:

15 × £4,800 = £72,000

Measurement

Control & Tracking

Weekly monitoring:
Implant query visibility in Local Pack
Maps calls tied to implant landing page
Qualified consultation ratio
Booking conversion
Review velocity and sentiment
Revenue per implant category
Growth Trajectory

Next 90 Days

  • Expand geo targeting to secondary affluent neighborhoods
  • Increase implant-specific review mentions to 45% of new reviews
  • Reduce cost per qualified consult below £180
  • Improve consult-to-case conversion to 68%

If your calendar has gaps while competitors dominate Maps for your most valuable treatments,

visibility is not aligned with specialization.

We identify where implant intent is leaking inside your radius and build a qualification-driven local pipeline that converts.

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